Free Download — By Jocelyn Greenky
The Essential
Business
Cheat Sheet.
101 terms you were never officially taught — but absolutely needed to know the day you walked into your first real job.
The real definitions. Not the ones in the HR handbook.
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20 of 101 Terms
B
Boss
Someone who has power over you, but not ownership of your soul.Contrary to what they may think.
B
Bottom Line
When they tell you it's not about the money…It's always about the money.
B
Bridge Burning
You never know who you're going to pass on the way up — or on the way down.It doesn't hurt to be kind. It can to be cruel.
C
Circle Back
Something that needs to be discussed again. Hopefully not again, again, and again.You can only circle back so many times.
C
Collaboration
Playing nice and smiling on the outsideto get the job done.
D
Deadline
Noun: The date something is due. Make sure you deliver.
Adverb: The ultimate excuse."I'll get to that later. I'm on deadline."
D
Diplomacy
Knowing what to say, when to say it, and to whom it should be said.And knowing when to keep your mouth shut.
F
Feedback
Input in the form of opinions and ideas worthy of consideration.Often from people who have no clue.
G
Gut
Something you should trust.In other words: trust yourself.
H
Harassment
A surefire path to a lawsuit and a mandatory vacationof indefinite length.
L
Loyalty
An archaic word that is almost meaningless in the 21st century.If you want loyalty, buy yourself a dog.
M
Multitasking
The best way to stay busy all day and accomplish nothing.A shortcut to feeling overwhelmed. (Twice.)
N
No
Translation:Come back and ask me later.
O
Office Politics
Mastering the game of knowing the right peopleand not pissing off the wrong ones along the way.
O
Open Door Policy
Great in theory. Not in reality.Make an appointment. Don't just stop by.
O
Org Chart
A hierarchical flowchart of who reports to whom.The pecking order of ass-kissing.
S
Stress
It drives some and ruins many. It motivates some and destroys others.The ability to finish an entire bag of Doritos after finishing off your fingernails first.
T
Team Player
The ability to pretend to get along with others in a collaborative setting. Smile a lot. Compliment everyone.Ideal for blame-shifting when things go wrong.
T
Toxic
Singular: Dump their ass. One toxic person costs you more than they can deliver.
Plural: Get out.Before the association permanently tarnishes your reputation and your sanity.
Y
Yes
A rare utterance. Respond with "Thank you."Then go away before they change their mind.
The other 81 terms
are even better.
Accountability. Bridge Burning. The Org Chart. Save Face. Zero Tolerance. Insubordination. And 75 more — all with the definitions nobody ever gave you out loud.
✓ On its way. Check your inbox for the complete 101 Terms PDF.
Written by someone who
learned it all the
hard way.
Jocelyn Greenky spent 40+ years at the intersection of office culture, politics, and the stuff nobody puts in the employee handbook. She co-authored the Simon & Schuster bestseller The Big Sister's Guide to the World of Work, spoke at Fortune 500 companies and top universities, and has been on CNBC, FOX, CNN, the New York Times, and more.
The 101 Terms Cheat Sheet is the book she wished existed on day one.
