1. Acceptance of Terms

By using our website www.SiderRoad.com, booking a program, or engaging in any of our consulting services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our services.

2. Scope of Services

Sider Road (“Company,” “we,” “our”) provides leadership development, consulting, coaching, business transformation, and group learning experiences—especially for family-run and values-driven businesses. Specific deliverables are outlined in individual program descriptions or custom consulting agreements.

3. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use our services. You represent that the information you provide is truthful, complete, and accurate.

4. Program Participation & Client Conduct

You agree to:

• Participate in good faith and with professionalism.
• Avoid disruptive behavior in cohorts or coaching.
• We reserve the right to remove any client from a program or engagement—without refund—if their behavior is deemed rude, disruptive, unethical, or harmful to the group or facilitator.
• Respect the confidentiality of other participants in group settings.
• Certain Labs will require a Non Disclosure Agreement (NDA).

We reserve the right to remove any client from a program or engagement without refund due to disruptive, unethical, or harmful conduct.

5. Fees, Payment & Refund Policy

• Fees are disclosed prior to booking and are due as outlined in your invoice or service agreement.
• Some programs (e.g., Founding Cohorts) may be non-refundable. If a refund or credit is available, it will be outlined prior to purchase.
• Late payments may result in interest charges, service pauses, or collection efforts.

No refunds will be issued for partially attended sessions, missed calls, or unused services unless otherwise stated in writing.

6. Rescheduling & Cancellations

For one-on-one sessions:

• You may reschedule with at least 24 hours’ notice.
• Cancellations with less than 24 hours’ notice may be forfeited without refund.
  For group Labs or cohort programs:
• No individual session rescheduling is available.
• Replays may be offered at the Company’s discretion.

7. Confidentiality

All information shared between you and Sider Road during consulting or coaching is treated as confidential unless:

• You provide written consent to share it.
• We are legally required to disclose it.
• Some Labs will require a signed Non Disclosure Agreement.  Group participants agree to maintain the confidentiality of fellow members’ personal or business disclosures.

8. Intellectual Property

All content, materials, strategies, and systems provided by Sider Road—including The Sider Road System™, coaching frameworks, documents, and recordings—remain the exclusive intellectual property of the Company. You may not copy, reproduce, resell, share, or publicly display any materials without written permission.

9. Disclaimers & No Guarantees

While we provide expertise, insight, and practical frameworks, outcomes vary. We do not guarantee revenue growth, client acquisition, investment, or business success. You are solely responsible for the decisions you make before, during, and after working with us.

All services are provided “as is” without warranties of any kind.

10. Limitation of Liability

To the fullest extent permitted by law:

• Sider Road shall not be liable for indirect, incidental, consequential, or punitive damages.
• Our total liability, if any, shall not exceed the amount you paid for the specific service at issue.

11. Use of Testimonials & Feedback

If you voluntarily provide feedback, testimonials, or public reviews, you grant us permission to use your name, photo (if provided), and written statement for marketing purposes, unless you request otherwise in writing.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut (update from New York to reflect that the company is based in CT), without regard to its conflict of law principles.

Any disputes, claims, or controversies arising out of or relating to these Terms, your use of the website, or your participation in any Sider Road program or service, shall first be addressed through good faith mediation between the parties.

If the matter remains unresolved, the parties agree to submit the dispute to final and binding arbitration administered by the American Arbitration Association. Arbitration shall take place in Greenwich, Connecticut (Fairfield County). Each party shall bear its own costs and attorney’s fees unless otherwise determined by the arbitrator.

By agreeing to these Terms, you waive the right to pursue any claims through a court of law, a jury trial, or as part of a class action.

13. Privacy Policy

Your use of this site is also governed by our Privacy Policy which outlines how we collect, use, and store your data.

14. Amendments

We reserve the right to update or revise these Terms at any time. Updates will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of any changes.

15. Contact Information

Sider Road

📧 info@siderroad.com
🌐 www.SiderRoad.com